We provide teams with a crash course in gaining empathy for clients, working in teams to solve real problems, and rapidly designing new solutions. Our workshops can be conducted as half-day or full-day sessions, which cover:
Client listening and empathy-building
Defining problems and opportunities
Gathering feedback and iterating
About Design Thinking
Some of the world’s leading brands, such as Apple, Google, Samsung and GE, have adopted Design Thinking. The methodology is also being taught at leading universities, including Stanford, Harvard and MIT. It can be used in any industry to gain a better understanding of the challenges faced by your end-users (clients, internal staff, business stakeholders) and to design practical solutions to those challenges without wasting time and resources.
Legal Design Thinking
As with most business support functions, Legal is now being expected to provide seamless, efficient, cost-effective services that work for business. To do this successfully, law firm and in-house counsel teams need to adopt new approaches to defining the problems their clients are facing and designing solutions to meet them. Legal Design Thinking is a hands-on practice that will help your team ensure that the tools, processes, and systems you’re designing for your users will work in their daily environments, actually solve their problems, and create more value.
Designing Better Solutions
Design Thinking (or Human-Centered Design) is a creative approach to problem solving and designing new solutions. It starts with building empathy for your end-users, encourages collaboration and rapid ideation, and challenges you to test your ideas before investing too many resources.
What is design thinking?
This two-minute video from IDEO.org provides a high-level overview of how Design Thinking helps teams develop solutions to client and customer problems that work in their environments.
Transforming the way you design services
This Harvard Business Review article by Tim Brown, CEO & President of IDEO, teaches us how Design Thinking helps us come up with and execute on great ideas, and walks us through the steps of the design process.
Design Thinking methodology is being applied in nearly every industry to design better products and services. Here are just a few case studies that demonstrate how organizations are using Design Thinking principles to engage clients and customers in the design process and, in some cases, completely rethink their offerings.