ADVISORY SERVICES
Lots of law firms have good lawyers, and solid experience in their areas of law. And no one likes to compete on price. So how does your law firm differentiate itself in the market?
We have helped firms to really understand their clients, to create strategic plans that make a difference, and to take client-centered approaches to designing collaborative solutions.
Here are a couple ways we do all that:
CLIENT INSIGHTS INTERVIEWS
“My law firm doesn’t understand my business” — the #1 complaint we hear from in-house counsel and legal operations. Our Client Insights Interviews get to the bottom of the issues that affect not just your clients’ businesses, but their daily lives. This is where we hear “I’ve had this problem for a while, but I never thought my law firm could help!”
STRATEGY & EXECUTION PLANNING
A practice group. An administrative department. A whole firm. We build strategic plans with execution in mind, and owners who are responsible — plans that don’t just go in a drawer.
DESIGN THINKING WORKSHOPS
Whether it’s lawyers supporting clients, or administrative staff supporting lawyers, our Design Thinking Workshops and trainings we help you gain empathy for your customers, and build solutions with them at the center.